Hamak Hotels and SiteMinder – Case Study


Hamak Inns is an award winning functioning administration firm for distinctive motels in Mexico and Latin The usa.

For additional than 20 decades Hamak Accommodations has challenged regular luxury by relaxed hospitality, and also managed the first lodges in Mexico to attain costs over $500 USD.

Income Manager Amanda Hernández is on hand at all occasions to deal with important functions across the portfolio.

“In 2022, we will open up additional than 10 qualities, and in 2023 we will be current in 5 nations around the world and 20 locations,” she reported. “That’s why it’s so critical to have an economical platform like SiteMinder, so we can implement all the strategies according to each individual house.”

With seven qualities at the moment on the publications, Hamak will work on developing really special properties that you should all 5 senses of attendees, imploring them to return once again and once again.

SiteMinder addresses price management and time troubles

With seven homes to oversee, the existence of a earnings manager can get pretty challenging and way too significantly time is generally dropped to organising price structures. This was the situation for Amanda but she stated SiteMinder’s platform speedily assisted her overcome these issues.

“As I cope with unique PMS’ with diverse price structures, SiteMinder served me connect all of them, and develop and approve our level constructions faster,” she claimed.

“Now, if I want to use a restriction for a specific working day, it takes me no extra than a minute and will save me lots of time with no distractions.”

Of training course, a tech solution is only as great as the aid driving the product. Amanda insists this is just one of the big positive aspects of a system like SiteMinder.

“I’ve been lucky more than enough to always use SiteMinder. The group is normally pretty helpful, driving me to the appropriate resolution. They train me and I use what I find out,” she stated.

“They’re also very useful each time I require to join a new residence to the PMS.”

SiteMinder’s new platform opens up even additional opportunities

With SiteMinder’s new platform creating it attainable to regulate entire hotel firms from a single central spot, Amanda is thrilled by the opportunities it unlocks.

“It will be much more efficient, with fewer time taken to connect with other channels and units,” she stated. “A single, helpful navigation is the very best attribute to have!”

For friends within the industry, Amanda had encouragement for any person taking into consideration the SiteMinder system.

“Do not overthink. SiteMinder is the simplest and finest way to link with any channel.”

Thank you Amanda and continue to keep up the excellent perform Hamak Inns!


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