Reputation & Revenue: Putting a Price on Guest Satisfaction
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Analysis has very long told us that reputation drives profits, but did you know that revenue administration can also travel popularity?
On the a person hand, attendees are seeking at latest reviews to gage a hotel’s latest featuring and no matter whether they should make a reserving. On the other hand, costs have an impact on the guest’s anticipations, and inns require to be geared up to supply or publish-keep critiques will not glimpse terrific.
In our future webinar hosted together with Tips, we explore the marriage among popularity management and earnings administration and how motels can synchronize details, metrics, and procedures to travel increased guest fulfillment and profitability.
Join a Panel of Professionals on Standing & Revenue
Daniel Craig, founder of ReKnown, will be our host and give us an overview of the most up-to-date evaluation and earnings effectiveness data.
Kris Leszczynski, Group Common Manager, Service Operations at Edwardian Team, will sign up for the panel to share his insights on how to merge income and status details to generate bigger profitability.
From Suggestions, Digna Koler Martinez, Director Field Consulting, will be part of to reveal how to synchronize name and income knowledge, metrics, and procedures to travel larger guest gratification and profitability.
Lastly, we will also be hearing from Danica Smith, Director of Product or service Engagement at ReviewPro on how accommodations can use guest intelligence details to improve pricing, positioning, and earnings initiatives.
Subject areas consist of:
- Highlights from the hottest evaluate and earnings performance info
- Relocating towards a much more granular, dynamic, and holistic profits administration
- Making use of guest intelligence info to improve pricing, positioning, and profits initiatives
- How to guarantee revenue initiatives help operational excellence
- The purpose of engineering in integrating status and earnings details and processes
Help save the date!
Mark your calendars for Revenue & Reputation: Putting a Selling price on Guest Fulfillment
April 26th, 2022, 17.00 CEST (10.00 CT).
Preserve your seat now:
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