Located in a historic setting up in the heart of Gràcia, one of the busiest districts in Barcelona, Through Augusta withstood the pandemic by applying economical health and security protocols and guaranteeing a responsible top quality assistance for their attendees.
Offering a focused, approachable, and honest experience has often been the prime precedence for this resort. By means of Augusta has relied on the exact team for years—helping travelers to really feel as while they are in a house absent from house, as they discover the very same common friendly faces anytime they return to the city.
“Our mission is to cater to our guests’ demands. To realize that, we have to attempt so that our group has all the applications and power they require in get to provide the ideal feasible service. It is as simple and intricate as it seems.” Miguel Alba Castelló, Lodge Supervisor, explains.
Thanks to the seamless integration involving SiteMinder and Beonprice, the property has been in a position to achieve exactly that, while bettering every single factor of their lodge administration approach. Beonprice has grow to be especially essential in optimizing their income management strategy, boosting immediate bookings, and aiding them conserve useful time that they now devote in nurturing guest associations.
Putting ease, protection, and efficiency to start with
Currently being able to count on the correct instruments is essential for any accommodation organization, primarily in a travel vacation spot as popular as Barcelona. The staff at By using Augusta had labored with other methods just before, but switching to BeOnPrice has saved a considerable total of time in conditions of lodge and revenue administration.
“We made use of to have two distinctive platforms and now we can take care of everything from one put. We just have to validate the adjustments we want to make.”
Applying this RMS and SiteMinder’s features has allowed Through Augusta to deal with two fundamental desires that earlier platforms did not fulfill: getting far better rate recommendations and getting capable to quickly apply them immediately after getting reviewed and accepted the updated service fees. As teamwork is also very important for the resort, they ended up on the lookout for a resolution that was effortless and straightforward to use, so that anyone at the assets could established up cost changes whenever desired.
Alba also highlights the high quality and swiftness of both equally platforms in terms of aid and the general experience of working with their interfaces, which he describes as consumer-friendly, simple, and responsible. These units are protected and guarantee user knowledge privacy for purchasers and the property alike.
“We have not experienced a single situation ever given that we started doing work with them,” he promises. The integration procedure was an added moreover. “It was way more quickly than we predicted. We discovered really speedily that a person of the motives the two of these organizations are succeeding has to do with their way of approaching connectivity. There was normally at minimum one particular specialist from every platform all set to guide us and the two occasions we have had to speak to their groups to examine on some connections, they got every thing sorted out for us in just a number of hrs.”
The importance of boosting direct bookings
Having the most out of each individual stay to increase profitability is important for any assets. Immediate bookings are a terrific way of lessening dependency on third-occasion distribution channels and holding commissions underneath command. They also make it possible for accommodations to possess guest associations, which are important in crafting effective earnings administration strategies. In spite of Barcelona’s vast lodge featuring and the present struggles of the journey industry, Via Augusta’s effects communicate for by themselves:
‘‘It’s really hard to give a established selection for how a great deal immediate bookings have amplified in these kinds of a intricate period, but I can affirm we’ve found a 20% progress in the earlier few of years for the duration of the weeks and months when the lodge has been open.”
Alba has obvious guidance for individuals planning to apply this technological know-how in their properties: “We have to get edge of any device that can aid us streamline our every day duties and operate our firms in the most efficient way. Digital solutions like BeOnPrice or SiteMinder have established to be terrific to deal with our stock and environment our service fees. They’re surely a have to-have for us!”