Just like other types of passengers, air passengers also enjoy some rights that not many people are aware of. Although they enjoy a lot of rights, we are not going to discuss all of them. In this article, we are going to talk about one of the most important rights of air passengers, which is the right to compensation for cancelled or delayed flights. Let’s find out more.
Although every airline has its own policy, almost all of them have a solid process in place as far as compensating their clients is concerned. Compensation is granted when customers suffer from inconvenience when something wrong happens such as delayed flights.
Therefore, if your flight is delayed the next time after you have made the reservation, know that you may be eligible for compensation. Before you make your claim, we suggest that you follow the tips given below. By following these steps, it will be much easier for you to get your compensation claim approved.
1. Get Straight to the Point
This is the first and most important tip. Although you may have more than one reason why you should be given compensation by the airline, we suggest that you get straight to the point. You can do so by avoiding unnecessary details. Therefore, it is important that you don’t include any unnecessary information that can weaken your claim. You don’t have to create a false story.
2. Keep your Documents Safe
Sometimes, most passengers have a habit of discarding their documents as soon as they hear the news of their flight cancellation. Keep in mind that this is a big mistake, especially when it comes to filing a compensation claim. Therefore, you may want to make sure that all of your documents are safe, and you can access them whenever you want to. After all, you cannot file a claim if you don’t have the required documents.
3. Stay Calm
Before you claim your compensation, make sure you keep your cool. After all, if you fail to manage your emotions, it will create a bad impression on the authorities. As a result, you may find it more difficult to get your claim approved.
Therefore, you may want to be calm while presenting your case in a professional manner. This way it will be much easier for you to get the money that you deserve.
4. Contact the Right Person
It is not a good idea to present your case to an irrelevant authority. Therefore, you may want to do your research and contact the right authority. After all, a member of the crew won’t be able to help you. On the other hand, if you get in touch with the flight supervisor, they can provide the assistance you need.
5. Use the Support
If you think that it is too difficult for you to claim your compensation, you can hire the services of a company that can help you follow up your compensation claims. As a matter of fact, they will do most of the work OK for you.
Long story short, these are the tips that you may want to follow if you want to file your compensation claim and get it approved as soon as possible.