With idyllic spots, suitable by the Mediterranean Sea in Spain, Helios Resorts have designed a new stress-free and healthful proposal to give a unique expertise, all these many thanks to a staff that strives to the highest each and every working day to make the stay unforgettable.
Guest practical experience is paramount for the workforce at Helios. Digitising Helios’ procedures making use of SiteMinder’s open up hotel commerce system has been very important to making it possible for the company to style holistic procedures centred around guaranteeing every single visitor a personalised and frictionless purchaser journey, from their initially speak to with the lodge on the net, to the moment they test out…and past.
Elevated efficiencies direct to greater general performance
Thanks to the digitisation and automation of their processes, Helios Motels now has a seamless workflow that integrates the PMS, booking motor and the RMS.
Kris Vanaerschot, Chief Business Officer at Helios Hotels, claims “Our preceding engineering company did not give the probability of procedure automation or bi-directional integrations, but due to the fact we started off utilizing SiteMinder, the seamless relationship that the platform features to our existing systems has authorized us to automate procedures and stay clear of any handbook details entry. It’s also served us strengthen performance across the board, for case in point with regards to earnings administration.”
Thanks to SiteMinder, we are now doing work a lot additional successfully. I have observed an improve in direct bookings, the profits has amplified, and it has decreased human mistake. Performing my career is now far more satisfying and much easier. Vanaerschot adds.
Know-how as a driver of visitor fulfillment
By furnishing actual-time information and automatic remedies which bypass manual procedures, SiteMinder’s platform has allowed Helios to respond nimbly when new possibilities and challenges crop up, which include unexpected and rapid variations in the market that impact bookings, and visitor choices and behaviours. In unique, the company underlines SiteMinder’s dynamic rates technique as vital to optimising online income.
With SiteMinder’s aid, Helios Accommodations has managed to improve optimistic assessments for every of its four one of a kind houses together Spain’s Mediterranean coastline, thereby encouraging loyalty and manufacturer advocacy. This is just one particular example of what excellent accommodation vendors can realize when empowered by future technology technological innovation, supporting them meet and surpass the anticipations of today’s digitally savvy hotel attendees
Retain up the good operate Helios Resorts!