Composed by: Dominika Duziak
Finish of May in Dubai usually means two things are coming: very hot summer time weather conditions and HITEC Dubai — the biggest and hugely expected hospitality technology congress in Middle East, organized by HFTP.
I was seriously looking ahead to this version. It is a really exclusive possibility to meet up with and community in man or woman with the hospitality leaders and experts but this time, I was also collaborating in the E20X Dubai startup pitch competitors.
HITEC is held through The Lodge Display Dubai and has grow to be a system for exchange of ideas, collaboration and showcasing most up-to-date innovations. What an experience it is to stroll among the robots, chat with exhibitors and observe how new connections and partnerships are solid. For occasion, this year we were equipped to witness The Manor`s Resort Handling Companion Mohammed Hanif Al Qassim and Richard Teng from Binance signal the first Middle East Memorandum of Comprehending. By way of this partnership, JA The Manor will now be capable to take payments in cryptocurrencies, which are getting to be massively popular in Dubai.
The E20X competitors was a great prospect to discover new startup ideas and connect with like-minded business people aiming to make the hospitality industry a lot more economical, sustainable and, perhaps initial and foremost, digitized.
eTip.io, for instance, offered their application-less, cashless and contactless tipping alternative that is not only successful but also enables tip earners to improved handle their money wellness. S-Level showcased their computer software supporting entrance-line employees’ evaluation and lifestyle of buyer assistance excellence. Turpal confirmed us their B2B2C post-departure alternative designed to raise gross sales for desired destination services vendors which include tour operators, lodge vacation desks and desired destination management providers.
Appeti.me, represented by yours actually, released a surplus food market application, which assists F&B organizations cut down food waste, boost profitability and quickly develop a sustainable brand name picture by allowing for them to indirectly sell the foods on the app to person people. This option, initially in Center East, aims to help the UAE’s journey to halve food items waste by 2030 and build sustainable value to all members. Meals waste is a big obstacle for the hospitality sector and has a huge price, equally financial and environmental. Firms like appeti.me are supporting resorts, eating places, espresso retailers and grocery retailers to minimize the total of food stuff squander that finishes up in the landfills. On the other hand, re-distribution of surplus food at an reasonably priced price has a constructive effects on neighborhood and may well be an prospect to get to new audiences for the F&B organization. Get to know the total record of competition on the E20X web page.
Whilst we did not earn the levels of competition, E20X was a wonderful expertise, and a probability to meet up with excellent people who are eager to share their know-how and trade concepts on how to make the hotel sector a lot more sustainable, successful and ground breaking. HITEC enables you to update on your own on all issues tech-similar in two days — from social media to crypto payments and NFTs, AI details analytics and cybersecurity traits. It also presents a chance to mirror on innovation. Hospitality ordinarily is not perceived as a fast adopter of new technologies. The Covid-19 pandemic expedited (or compelled) digitization in several factors, hospitality notwithstanding. What we usually see, although, is an ad hoc unstructured improve that benefits in addition of new apps that do not speak to each and every other and typically create extra problems. Dr. Sanjay Nadkarni from the Emirates Academy of Hospitality Management discussed in the course of 1 of the panels how a structure imagining framework can assist avoid equivalent “IT nightmares” through very well-described problem statements, ideation and co-generation. On the lookout at the record of exhibitors at HITEC, the technological know-how is ready we just need to use it in a clever and successful method to our business procedures.
If you’re interested in hospitality know-how, do not pass up HITEC Orlando coming up in June, and see you upcoming 12 months in Dubai!
Dominika Duziak is a investigate scholar with the HFTP Center East Study Centre and university student at the Emirates Academy of Hospitality Management in Dubai, UAE.