The Past Mile in the Race to Vaccinate The us: The Citizen and Patient Encounter — GOV – TTEC Providers – Lunch and Find out Webinar


February 17


The logistical difficulties associated with the COVID-19 vaccine rollout are huge, and news of distribution failures nationwide are increasing. In the urgency to vaccinate our inhabitants, the proper citizen experience is important, nevertheless in most parts of the state there are a lot of gaps in the vaccination knowledge journey.


Be part of professionals from Governing and TTEC on February 17 at 11:00am PT/2:00pm ET as we discover how some authorities and health care businesses are bridging the gaps and delivering an efficient, need-based, secure purchaser vaccination encounter, and how you can, way too.


We’ll focus on:


  • How governing administration and healthcare corporations are connecting empathetic, at-residence associates with citizens to deliver precise vaccine details and scheduling guidance at scale
  • Approaches for dealing with surging contact quantity, enabling proactive outreach and strengthening public belief by way of bigger transparency
  • How to help timely reporting/monitoring to national and point out/community databases by changing or augmenting existing devices with a flexible and modular technique



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