The Point Brisbane Hotel finds efficiency with SiteMinder platform


Situated in the cash of Australia’s sunshine point out, The Level Brisbane Resort presents visitors a deluxe home absent from property.

With 202 rooms and suites, guests can delight in sights of the Brisbane skyline, river, Tale Bridge, and surrounds. This elegant residence is conveniently situated in the unique inner city village of Kangaroo Position, a short ferry trip from the coronary heart of the town.

Regardless of whether it is sport, society or pure peace you are right after, all tastes are catered for, and company can also provide their business together, with celebration amenities obtainable for up to 120 guests.

General Supervisor Aaron Roberts is accountable for keeping almost everything functioning smoothly.

Handbook procedures creating headaches

Large impartial resorts often have a lot to keep on leading of. Producing positive profits and occupancy are at a healthy level, making certain double bookings and cancellations are stored to a least, working to enhance profits metrics, preserving friends pleased, and being on top of assets servicing and day-to-day functions undoubtedly retains issues chaotic.

Too chaotic from time to time, which sales opportunities to the will need for tech solutions to ease the load. This was the scenario for The Position.

“We ended up on the lookout for an inventory administration resolution that would join a large number of channels,” Aaron reported.

“We did not have much of a answer, it was a extremely guide method.”

Enter SiteMinder.

Spectacular time personal savings with basic software

Stock management has been a challenge addressed by SiteMinder for lots of several years, helping hoteliers get useful time back again in their day and automate day-to-day tasks.

For Aaron, using SiteMinder’s platform has produced a enormous difference.

“SiteMinder is now managing around 1000 space evenings each individual week for the residence,” he stated. “This is about 20 or so hrs for every 7 days of handbook inputting.”

With practically an complete working day supplied back each individual 7 days, SiteMinder gives inns like The Level a lot more freedom to concentration on larger priorities, these kinds of as the guest encounter or broader techniques.

New system guarantees further optimisation

SiteMinder’s new platform gives hoteliers even more regulate in excess of their company, with all characteristics integrated and centralised. This means a lot more insights, much more automation, and more quickly decision earning.

Aaron is looking ahead to viewing it in action.

“It should really give even larger effectiveness and offer an enhanced overview of what is taking place,” he stated. “Loading photographs throughout channels from one program sounds terrific far too.”

“I also like the choice to offer benefit provides during the booking procedure. It seems to be like a just one-prevent-shop.”

Thank you Aaron and preserve up the great work at The Level Brisbane Lodge!


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