ST. PETERSBURG, Fla., Feb. 4, 2021 /PRNewswire/ — One 12 months considering the fact that the Covid-19 outbreak halted the vacation business, journey insurance coverage aggregator, Squaremouth, has earned its third intercontinental award for their purchaser provider response to the pandemic.
Who is Squaremouth?
Squaremouth is the insurance policy software program company at the rear of vacation coverage aggregator web site, squaremouth.com.
Squaremouth.com is a person of the major US travel coverage aggregator internet websites, insuring more than 1.7 million vacationers.
At the top of the pandemic, the corporation saw gross sales fall by as significantly as 90%. Still, Squaremouth pledged to maintain all workforce on staff at comprehensive pay back in an energy to support both of those employees and buyers see by means of the unprecedented times.
What did they acquire?
However coping with the fallout of journey, Squaremouth carries on to come across revolutionary strategies to support tourists who face new and unforeseen difficulties thanks to Covid-19.
- Squaremouth acquired a Silver Stevie Award for “Most Important Response by a Customer Company Workforce”
- Squaremouth gained a Bronze Stevie Award for “Buyer Service Office of the Year”
- Squaremouth is the only travel insurance policy aggregator to generate this recognition
- This marks the 3rd client services-primarily based award Squaremouth earned for their pandemic response
What did they do?
The pandemic improved every thing about how folks travel, furthermore impacting how they are defending them selves and their journeys. Squaremouth determined a few client service plans that carry on to tutorial their attempts:
- Provide help to vacationers with trips by now booked
- Supply applicable coverage for vacationers reserving new outings
- Facilitate coverage for modifying rules and prerequisites
At the onset of the pandemic, Squaremouth proactively contacted each and every traveler with an upcoming vacation to a place that was now shut. They also amplified statements staff associates and hours of procedure to successfully guide vacationers who needed fast assistance.
As travel slowly resumed, Squaremouth took ways to ensure travelers could discover insurance coverage guidelines for the escalating unpredictability of journey. At current, Squaremouth hosts the greatest variety of US travel insurance coverage guidelines with coverage related to Covid-19.
Nowadays, the business is staying ahead of the continually changing journey constraints and needs, together with quarantine procedures, developing detrimental coronavirus checks, and border closures.
Squaremouth is doing work with its underwriters to deliver new procedures to the current market that fulfill the requirements of vacationers today. Most notably, this contains coverages demanded by destinations, cancellation and professional medical benefits for contracting Covid-19, and hold off advantages if tourists are unable to return home because of to new CDC demands.
ABOUT SQUAREMOUTH
Squaremouth compares travel coverage insurance policies from just about every main vacation insurance policies company in the United States. Applying Squaremouth’s comparison motor and third-get together customer evaluations, travelers can study and assess travel insurance plan guidelines side-by-side. A lot more information can be uncovered at www.squaremouth.com.
Squaremouth.com hosts the premier number of travel insurance policies suppliers and insurance policies that present protection relevant to the Covid-19 pandemic.
Obtainable Topic Qualified: Megan Moncrief [email protected] (727) 378-0938
Source Squaremouth
